Frequently Asked Questions
Product
Are your crystals natural?
Yes. All our crystals are 100% natural and ethically sourced. Each bead is carefully selected for its unique energy and quality.
Will the bracelet I receive look exactly like the photo?
Since we use natural stones, each bead has slight variations in color, texture, and pattern. That’s what makes every piece truly one-of-a-kind.
Orders & Shipping
Where do you ship from?
We ship from London UK. All UK orders are typically dispatched within 1–2 working days.
Do you ship internationally?
Yes. We ship worldwide. Shipping fees and delivery times vary based on your location.
How long will my order take to arrive?
- UK: 2–5 business days
- Europe: 5–10 business days
- Rest of World: 7–15 business days
(Please allow extra time during holidays.)